Tuesday, September 29, 2015

Company Name : Amazon

Designation : Associate/Senior Associate

Qualification : Any Graduate

Experience: 0 – 4 Years

Location: Hyderabad / Secunderabad

Salary: Rs 3,25,000 – 3,75,000 P.A

Job Description:

Responsibilities include, but are not limited to:
Communicate with stakeholders (over phone or email) with a problem solving attitude.
Understand the issue and make best use of the available resources to resolve the issue.
Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
Ensure to surpass all performance and quality goals
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Excellent communication, both verbal and written as one will be required to communicate with the Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real time.
Develop and/or understand performance metrics to assist with driving business results.
Providing real-time customer experience by working in 24*7 operating environment.

Basic Qualifications and Skills:
Bachelors degree Preferably in Engineering
Excellent communication skills Verbal and Written
Good knowledge of working over internet and an ability to successfully navigate websites
Should be comfortable with a multi-tasking, high-energy environment. Should be creative and analytical problem solver with a passion to provide excellent customer service
Demonstrated ability to work in a team in a very dynamic environment
Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts

Apply Mode: Walk In

Walk In Date: 3rd Oct 2015

Time : 10:00 AM to 3:00 PM

Venue :
Amazon Development Centre Pvt Ltd
Raheja Mind Space,Building No:9, 10th Floor,
Hi-Tech City, Hyderabad
Land Mark: Opposite Westin Hotel

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